# AI Review Response > Get a draft reply that already refers to what the reviewer said, then add the specifics only you know. Editing is far faster than writing. Source: https://localseotool.co/tools/ai-review-response/ Site: Local SEO Tool Updated: 12 August 2026 --- Reviews & Reputation # AI Review Response Draft review replies in seconds, then edit in the specifics that make them sound like you. [Start free trial](/pricing/)[Book a demo](/contact-us/) ✓ Included on every plan✓ No card required to start✓ Nothing extra to buy **From $5.33**Per location / month **42**Tools included **0**Feature tiers ★★★★★ AI Review Response✦ AI reply Quick answerDrafted replies read the review and write a first version that refers to what the customer actually said. You then add the branch, the fix and the name, which is what makes a reply credible. Overview ## What it does What stops review responses is not writing ability. It is the blank box. Faced with forty unanswered reviews, each needing a slightly different answer, the job grows until it becomes something to do later. Later does not arrive. A draft removes exactly that friction. A reply that already refers to what the reviewer said turns the job from writing into editing, and editing is enormously faster. The reviewer mentioned a long wait. The draft acknowledges the wait. You add which branch, what changed and who dealt with it. That last part is not optional. The specifics are what make a reply believable. The named person, the actual fix, the date it changed. A draft posted untouched reads exactly like what it is, and a profile full of them is worse than a profile with fewer replies. It is also the fastest way to get a whole team replying to the same standard. A manager who would never have written anything now edits a sensible first version, and the tone across forty locations stops depending on who happened to be on that day. Features ## Everything you get 1 ### Reads the actual review The draft refers to the specific thing the customer wrote, which is what stops it reading as a macro. 2 ### Different shape by rating A critical review gets a reply that admits no fault, offers nothing publicly and moves the detail to a private channel. A positive gets a thank you that names the praise. 3 ### Your tone Pick warm, short and professional, or formal, and keep it the same across every location. 4 ### Built for editing The draft is a starting point with obvious gaps for the branch, the person and the fix. 5 ### Works in the queue Draft straight from the central review inbox rather than copying text between screens. 6 ### Length control Short enough to read. Most good replies are under ninety words and the draft respects that. 7 ### Nothing invented The draft sticks to what is in the review, so it cannot assert a fact you never gave it. 8 ### Same standard everywhere A manager who would not have written anything now edits a sensible first version. 9 ### Nothing posts itself Every draft waits for a person. Reviews are the last place to remove the human. AI Review Response How it works ## From setup to first result - 1 ### Open the review From the queue, so you are working a list rather than hunting through profiles. - 2 ### Generate the draft It reads the review and writes a first version that refers to what was said. - 3 ### Add the specifics The branch, the person, the actual fix and when it happened. This is the part only you can do. - 4 ### Cut anything that is not true A draft can be confidently vague. Remove anything you cannot stand behind. - 5 ### Check the length Under ninety words. Long public replies to complaints rarely help. - 6 ### Post it Then, for a critical review, follow up privately. - 7 ### Watch the tone across sites If every location edits properly, the profile reads as one business. AI Review Response Why it matters ## What changes when you use it Without it- Posting the draft unedited - Thanking someone for a bad review - Writing a long public defence - Inventing a detail to sound specific - Letting it post automatically → With AI Review Response- The blank box is the blocker - Editing is far faster than writing - Specifics are what make it credible - Ratings need different shapes - It levels up the whole team ### The blank box is the blocker Nobody is short of words in general. They are short of a starting point at four on a Friday. ### Editing is far faster than writing A draft that already acknowledges the point turns a ten minute task into a one minute one. ### Specifics are what make it credible Named people, real fixes, actual dates. Without them a reply reads as a template and does more harm than good. ### Ratings need different shapes Thanking someone warmly for a one star is worse than saying nothing. The draft changes shape with the rating for a reason. ### It levels up the whole team The gap between your best replier and your worst is usually enormous. A shared starting point closes most of it. ### A person still has to press post Reviews are public and personal. This speeds up the writing, it does not remove the judgement. ### What it measures - Drafts generated per location - Drafts posted after editing - Average time from review to reply - Reply length - Tone used per site - Replies sent by rating band Reports & outputs ## Reports you can send Every output can be exported and carries your branding, never ours. ****** Example report Output ### Draft reply A first version that refers to what the review said. Output ### Tone setting Warm, short and professional, or formal. Output ### Edit prompts The gaps to fill with branch, person and fix. Output ### Reply history What was drafted and what was actually posted. Output ### Time saved Drafts used against replies sent. Output ### Branded export Reply activity in a document with your logo. Built for ## Who this is built for AgenciesReply for a client at volume without every reply reading the same. Multi location brandsBring the weakest replier up to the standard of the best. FranchisesGive sites a starting point so replies happen at all. Independent ownersClear a backlog of forty in an evening rather than a month. Best practices ### Get more out of it - Always edit. A draft posted untouched reads exactly like a draft posted untouched. - Add the branch, the person and the fix. Those three lines are what make it believable. - Keep public replies under ninety words, especially the critical ones. - Never admit specific fault or offer money in public. Move that to a private conversation. - Use the same tone across every location so the estate reads as one business. - Cut anything the review did not actually say. Common mistakes ### Posting the draft unedited It reads as generic, and a profile full of generic replies is worse than a profile with fewer real ones. ### Thanking someone for a bad review A warm thank you on a one star reads as if nobody read it. The reply has to change shape with the rating. ### Writing a long public defence Detail belongs in a private conversation. A long public rebuttal makes the reader side with the customer. ### Inventing a detail to sound specific Naming a fix that did not happen is worse than a vague reply, and the reviewer will say so. ### Letting it post automatically Reviews are public and personal. Every reply should pass a person before it goes live. Comparison ## By hand, or with this Doing it manually | With AI Review Response | A blank box at four on a Friday | A first version that already refers to the review | One sentence pasted everywhere | A reply shaped by what the customer said | The same warmth on every rating | A different shape for critical and positive | Whoever is on that day sets the tone | One standard across every location | Ten minutes per reply | About a minute of editing | Nothing to report | Drafts, replies and time to reply, tracked | Getting started- Open the review from the queue - Generate the draft - Add the branch, the person and the fix - Delete anything you cannot stand behind - Check it is under ninety words - Post it, then follow up privately if it was critical - Check the tone matches your other locations Also included ## One of 42 tools on the same plan Every tool below is on the same plan at the same price. 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Every draft waits for a person. Reviews are public and personal, so the judgement stays with you. **Q: Will replies sound generic?** Only if you post them unedited. The draft refers to what the review said, and adding the branch, the person and the fix is what makes it read as yours. **Q: How does it handle a one star?** Differently on purpose. It admits no fault, offers nothing publicly, names the point raised and invites the customer to continue privately. **Q: How long should a reply be?** Under ninety words for almost everything. Long public replies to complaints make the reader side with the customer. **Q: Can I set the tone?** Yes. Warm, short and professional, or formal. Keeping it the same across locations is what makes an estate read as one business. **Q: Will it make things up?** It works from what is in the review. Anything specific, like a named person or an actual fix, has to come from you. **Q: Does this replace a person?** No. It removes the blank box. The judgement, the specifics and the decision to post all stay with you. Related ## Works well with [★★★★★ 1,204 reviews Centralised ReviewsNew Every review from every location in one inbox. ](/tools/centralised-reviews/)[✓Step complete ✓Step complete ✓Step complete •Pending Rotating Template Auto-ReplyNew Rotate reply templates so answers never repeat. ](/tools/template-auto-reply/)[★★★★★ Flagged Negative Review Monitor Monitor negative and suspicious reviews. ](/tools/negative-review-monitor/) ### More in Reviews & Reputation [Centralised Reviews](/tools/centralised-reviews/)[Template Auto-Reply](/tools/template-auto-reply/)[Review Generation](/tools/review-generation/)[Review Alerts](/tools/review-alerts/)[Negative Review Monitor](/tools/negative-review-monitor/)[Review Widget](/tools/review-widget/)[Local Business Surveys](/tools/local-business-surveys/) ## Every tool. One price. Nothing extra to buy. From $5.33 per location per month gets you AI Review Response and the other 41 tools. [Start free trial](/pricing/)[Browse all 42 tools](/tools/)